Updates to the SRVY platform.
2026
22 Jul 2026UpdatedPrivacy
Privacy • one consent policy across every audience
Consent now behaves the same way whether a respondent signs up to a company list or to a platform audience. An unsubscribe or a bounce blocks new sign-ups everywhere, confirming a pending sign-up never quietly reactivates a stopped address, and an opt-in to one audience never re-enables another. Sign-ups that are never confirmed now expire on their own after the retention window instead of lingering as pending records. You can also write and version your own consent text per list, so the sentence a respondent agrees to is authored by you rather than fixed by the platform.
22 Jul 2026UpdatedPrivacy
Privacy • no third-party analytics inside the signed-in app
Google Analytics has been removed from the authenticated application shell. Once you are signed in, no third-party analytics script loads on any admin or analytics page, so signed-in usage is no longer shared with an external measurement service.
22 Jul 2026UpdatedUI
UI • one shared design language across the portals
The admin and analytics portals now draw on a single, documented design foundation rather than page-specific styling. Colours, spacing, radii and typography come from one shared token set, and recurring pieces such as status badges, empty states and dialogs are now the same component everywhere, so the Question Library, Companies, Surveys, Integrations, Changelog and Email screens finally look and behave alike. The public site received a matching polish pass, the login and app shell got a proper favicon, and the cookie banner now breaks cleanly on narrow phones.
22 Jul 2026AddedCore
Email • an operations view for delivery questions
When someone says they never received an email, you can now answer it yourself. A new operations screen looks up any address and shows what SRVY knows about it, including whether the recipient is confirmed, pending or suppressed, and why. A timeline lists every message sent to that address with its current delivery state, so a bounce or a spam complaint is visible at a glance. The same screen summarises delivery across recent sending, with counts for delivered, bounced and complained messages, giving you a quick read on the health of a send without leaving the admin portal.
21 Jul 2026UpdatedSurveys
Email • respondent-facing mail that looks like SRVY
The emails and pages respondents see around a survey have been redesigned as one family. Confirmation, acknowledgement and unsubscribe messages share a single theme with the survey itself, the acknowledgement cards explain in plain language what was just confirmed or cancelled, and the confirm and unsubscribe pages are styled and translated to match the language of the survey the respondent came from. Subscriber mail is sent from a verified SRVY address and greets people without an awkward empty name.
21 Jul 2026AddedCoreSurveys
Email • platform-wide audiences alongside company lists
Email audiences are no longer tied to a single company. You can create standalone pools that belong to the platform, manage them from the Email module next to the company lists, and point a survey opt-in at either kind of destination. Pool sign-ups get their own confirmation mail naming the audience they joined, unsubscribing from one pool leaves the others untouched unless the respondent asks to be removed from everything, and the survey collection card shows exactly which destination is in use, with archived and unconfigured destinations kept out of the way.
20 Jul 2026AddedCoreSurveys
Email • invitations, reminders and delivery tracking
Surveys can now be distributed by email from inside SRVY. You build a distribution, preview it, and send it to a chosen audience, and each recipient receives a personal invitation link that records completion once, so reminders skip anyone who has already answered. Reminders are scheduled automatically a few days after the invitation. Delivery is tracked end to end with a durable log and a priority queue, and bounce and spam-complaint notifications from the mail provider are received and applied automatically, so a bad address stops receiving mail without anyone having to intervene.
19 Jul 2026AddedCorePrivacy
Email • subscriber lists with double opt-in
SRVY has its own email module. Companies can hold contacts, lists and tags, and a respondent who ticks the opt-in box at the end of a survey is added through a proper double opt-in: they receive a confirmation request, and nothing becomes active until they confirm it themselves from that mail. Every message carries a working unsubscribe link, unsubscribed and bounced addresses are suppressed on the sending path rather than merely marked, and confirmation links cannot be activated by mail scanners opening them in the background.
18 Jul 2026UpdatedSurveysLocalization
Surveys • Norwegian respondent wording uses KI
Norwegian respondents now read KI rather than AI wherever the reference question library talks about artificial intelligence, matching normal Norwegian usage. Question codes, categories and the English wording are unchanged, and surveys already published keep the wording frozen into their version.
16 Jul 2026UpdatedSurveys
Surveys • a clearer conditional flow builder
The flow builder now treats the rule as the thing you edit. Each rule names the question it looks at, and you pick that question and its answer options from real pickers instead of typing keys, with a searchable multi-select when a rule covers several answers. Company-pool answers can be used as condition values, columns size themselves to their content, and the empty state, disclosure markers and focus behaviour were all tidied. Rules never fire on a question the respondent did not answer, which keeps live surveys predictable.
15 Jul 2026AddedSurveysLocalization
Surveys • multiple languages and markets
A survey can now run in several languages at once. You choose the languages an edition supports, author the front page and question wording per language, and respondents are served the version that matches them. Markets are gathered under a single menu instead of one entry per country, company sourcing can be set per market, and the admin editors for flow and display conditions are available in Danish and Swedish as well.
14 Jul 2026UpdatedSurveys
Surveys • faster building and live previews
Building a survey is quicker. Any page can be opened in a live preview that renders the current draft exactly as a respondent would see it, including conditional questions unlocking as their trigger answer is picked. Reordering pages and questions saves itself as you drag, questions and pages are edited in focused dialogs, new questions default to required, and collections can be deleted from the Question Library. Numbers are formatted in the European style throughout.
14 Jul 2026UpdatedSurveys
Surveys • a smoother experience for respondents
The respondent view received a broad round of refinements. Progress is now measured by questions actually answered and updates live as the respondent works, with a gentle count-up on the percentage and a progress bar that stays in view. Matrix questions count each row toward progress and mark missing rows softly rather than harshly, scale questions show what each value means, and matrix and scale layouts fit far better on phones. If validation fails, the page scrolls straight to the first flagged question, and Other now sits ahead of None of the above with its specify field revealed only when needed.
14 Jul 2026AddedSurveys
Surveys • show and hide questions by earlier answers
Individual questions can now carry their own display conditions, appearing only when an earlier answer matches what you specify. Answer options can be conditional too, so a follow-up list shows only the choices that make sense, and picking None of the above locks the remaining options. Conditions are chosen from checkboxes with readable labels rather than raw keys, and hidden questions are excluded from the progress count so respondents are never shown a total they cannot reach.
14 Jul 2026AddedCompaniesSurveys
Surveys • survey functions and automatic company samples
Surveys can now run small built-in functions as part of the questionnaire. The first of them creates a company sample for each respondent, drawing the companies that respondent is asked about, including a configurable number of additional companies from the wider pool. Functions are part of the published definition and are frozen into each version, so a survey already in the field keeps behaving exactly as it did when it was published.
13 Jul 2026UpdatedUI
UI • sharper admin lists, builder and detail pages
Another round of admin refinements makes everyday work smoother. List screens gain a clear Details action on every row and hide secondary columns on phones so tables fit without sideways scrolling. Company detail now separates its information and its analytics users into Details and Users tabs, and back navigation moves up beside the section tabs as a proper button on every detail page. In the survey builder the per-question controls are grouped tidily on one line, columns line up across pages, and removing a question now asks for confirmation first so nothing is lost by accident. The distribution view adds an Open URL button next to Copy URL, and survey codes and library identifiers now read as normal text rather than monospaced code.
12 Jul 2026AddedSurveys
Surveys • company-specific links and external-panel distribution
Distributing a survey is now far more flexible. Each edition can generate company-specific invitation links that tie every response back to the right company automatically, alongside the open public link and a separate testing link. SRVY also supports external research panels: a provider-neutral panel card lets you activate a panel, set a completed-response quota, and send respondents on to a quota-full page once the target is reached, with a clean handoff to and from panel providers such as Norstat. Every link now records where a response came from, so provenance stays intact across public, company and panel routes. The Distribution tab gathers all of these in one place with one-click copy and open actions.
11 Jul 2026UpdatedSurveys
Surveys • a refreshed experience for respondents
The survey pages respondents see have been redesigned for clarity and mobile comfort. Each survey can show its own front page with an editable heading and introduction and an optional cover image, giving invitations a branded, finished feel. Choice questions now render one option per row for easier reading and tapping on phones, and the overall layout has been refreshed to match the rest of SRVY.
11 Jul 2026AddedCompaniesSurveys
Companies • reusable company membership and respondent suggestions
Companies are now a reusable foundation shared across your surveys rather than being re-entered each time. The survey company list shows membership at a glance, the company picker searches by name and known aliases, and each participation can carry its own settings including a per-survey response cap. When a respondent does not find their employer, they can suggest it during the survey, and those suggestions arrive in an approval queue where you confirm or dismiss each one. Approved and resolved companies, including answers originally given as Other, are attributed to the correct company so your analytics stay clean. A reusable deep-dive selector lets you carry the same follow-up company set across editions.
10 Jul 2026AddedSurveys
Surveys • multi-page surveys with conditional flow
The survey builder now treats pages as first-class structure, so you can organise questions across multiple pages and drag pages and questions into any order. Conditional flow lets you act on an answer, for example skipping ahead based on what a respondent chooses, with the rules frozen into each published version so live surveys stay stable. Individual questions gained their own settings too, including whether an answer is required, a minimum number of selections, and built-in None and Other options.
9 Jul 2026AddedSurveys
Surveys • a central question library
SRVY now has a question library that acts as the single source of truth for every survey question. Each question lives once with a stable identity and a category, and carries one or more versions that move through a draft and publish lifecycle, so wording and answer scales can evolve without disturbing surveys already in the field. Choice questions keep their own reusable option sets, edited in a label-first inline editor, and questions can be grouped into reusable collections that drop straight into a survey. The library ships with ready-made reference content, and questions can be archived when they are retired. From any survey you can browse the library and add questions or whole collections in a few clicks.
8 Jul 2026UpdatedUI
UI • denser, better-fitting mobile layouts
The admin and analytics portals are more comfortable on small screens. Typography is around ten percent denser for closer parity with the wider product family, navigation drawer items are slightly smaller, and the public landing page now fits its hero and footer within a single mobile viewport.
7 Jul 2026UpdatedCompanies
Companies • search and filter the company list
The company overview gained a search box and a status filter so you can find companies quickly, and the CSV export now respects whatever filter is active. The screen also received clearer save feedback along with accessibility and mobile refinements.
6 Jul 2026UpdatedUI
UI • a calmer admin workspace on every screen
Several refinements make the admin portal easier to use. On phones the workspace now sits under a single slim app bar instead of two stacked bars, giving content more room. Page actions are gathered into one tidy group in the header, tables use lighter row separators for a clearer hierarchy, and open dialogs no longer close if you click just outside them, so a stray click can no longer lose your work. A dialog now closes only through its Cancel or close button, the Escape key, or by completing the action.
6 Jul 2026UpdatedProgramsSurveys
Surveys • a workspace for each survey and its editions
Survey administration has been rebuilt around how you actually work. Surveys is now the single starting point: it opens onto each survey line and its yearly editions, and every edition has its own workspace with tabbed sections for Overview, Questions, Distribution, Responses, Analytics and Settings. Participating companies now sit on their own tab with a type-to-search box for adding them, and removing a company stays reversible and keeps its history. The Overview shows ready-to-share links, a public link and a separate testing link that opens the survey on the preview site, each with a one-click copy button.
6 Jul 2026AddedCompanies
Companies • export the company list to CSV
You can now download the full company overview as a CSV file, including each company's display name, legal name, organisation number and industry code. The export format is configurable in Settings, with a European default (semicolon separator, comma decimal) and a United States option (comma separator, dot decimal). The file is written as UTF-8 so accented company names open correctly in Excel and other spreadsheets.
6 Jul 2026AddedCompanies
Companies • keep Norwegian companies in step with Brreg
SRVY can now keep your Norwegian companies aligned with the official company register (Brønnøysundregistrene). A new Brreg tab under Companies runs a sync that fills in each company's legal name, organisation number, industry code and registry status, and refreshes them automatically every week. Proposed changes are collected in a review queue where you apply or dismiss each one, and a company name you have edited yourself is never overwritten. When a company is dissolved SRVY flags it for review and lets you replace it with the succeeding organisation in place, so every survey, response and report stays attached to the same company. Each company also gains a Registry data card and a Sync Brreg action on its detail page, showing when it was last checked and last synced.
4 Jul 2026AddedAccount
Account access • stay signed in
The sign in page now offers a keep me signed in option on both the admin and analytics portals. Left unticked, your session behaves as before and ends after a period of inactivity. Ticked, SRVY keeps you signed in on that device for up to 30 days, so you do not have to sign in again on every visit.
4 Jul 2026AddedPrivacy
Privacy • cookie consent and privacy-first analytics
Every SRVY page now shows a cookie consent choice, and analytics stay off until you accept. SRVY uses privacy-first analytics with consent denied by default, so no analytics storage is set unless you opt in, and advertising storage is never used. The choice applies consistently across the public site, the sign in pages and the app.
4 Jul 2026AddedLocalization
Localization • use SRVY in your language
SRVY is now available in English, Norwegian, Swedish and Danish. A language switcher is available on every page, the public site carries the chosen language in its web address so a page can be linked and shared in that language, and country web addresses open in the matching language automatically. The language you pick is carried through sign in and across the analytics and admin portals, and is remembered for your next visit.
4 Jul 2026AddedAccount
Account access • set and recover your password
You can now manage your own account credentials without an administrator handling them. New users activate their account by following an invitation link and choosing a password, and anyone who forgets their password can request a reset link from the sign in page. The links are single use and time limited, and for security the sign in page gives the same response whether or not an address has an account.
4 Jul 2026AddedUsers
Users • invite administrators and support staff
The admin portal now has a Users area that lists platform users and invites new ones. Inviting a user does not set a password on their behalf. Instead it sends an invitation email, and the invitee activates their account by choosing their own password. Pending invitations are listed for visibility and can be resent or revoked at any time.
3 Jul 2026UpdatedUI
UI • consistent workspace density
Spacing and table styling across the admin and analytics portals have been normalized so list pages, detail pages and their tables share the same padding and rhythm. This removes small inconsistencies between areas and makes the portals read more consistently on phones, tablets and desktops. There is no change to any functionality.
3 Jul 2026AddedSurveys
Surveys • define surveys and company participation
A new Surveys area is where surveys are defined and connected to the companies that take part. A survey moves through draft, published and closed, and from its page you can attach the companies that participate. Attaching a company both records it as a participant and grants it access to that survey. Removing a company is reversible and keeps the history, so re-adding it later restores the original link.
3 Jul 2026AddedPrograms
Programs • the durable survey lines
Programs are the long lived product lines that yearly survey editions belong to, such as Insight, Management and Company Aspects. The new Programs area lets an administrator create, edit and archive these lines, and the platform ships with the three built in programs already set up. A program keeps its identity from year to year, so editions and trends can be grouped under it over time.
3 Jul 2026AddedCompanies
Companies • manage companies and their users
The admin portal now has a Companies area for creating and editing the companies you run surveys for. A company is added or edited in a quick modal without leaving the list, and each company keeps a status so it can be deactivated rather than deleted. From a company you can also manage its analytics users, who are added by invitation and set their own password from an emailed link.