Changelog

Methodology • version 1.14 decides the group figure's breadth question

The methodology document moves to version 1.14, in all four languages together. Section 6.7 records the alternatives considered for the group comparison figure and why each was declined, and since version 1.12 it has told the reader that one of them, a condition on how evenly the responses behind a group figure are spread across its members, remained open. It has now been decided, separately and on its own measured ground, and the document says so: no such condition applies to the group figure, neither as a requirement for publication nor as a trigger for review. The reason is stated rather than asserted. Breadth in a curated group is chosen by whoever curates it rather than being a property a statistic should certify, and at the sizes groups are actually curated at, a requirement set near the one the market figure carries would in practice demand that every member contribute almost exactly the same number of responses. That is a test of evenness rather than of concentration, and it would withhold every group figure published today. Breadth is still computed and remains available for review. It simply does not decide whether a figure is published. The separate decision on a floor for the number of responses behind a group figure is untouched, keeps its own reasoning and its own review schedule, and neither decision is evidence about the other. No rule, threshold, value or calculation changes with this update, and no figure published today becomes withheld, nor any withheld figure published.

Methodology • version 1.13 numbers its contents page and settles its source address

The methodology document moves to version 1.13, in all four languages together. The contents page of the exported PDF now cites the page on which each chapter and section begins. The numbers are read back from the rendered document rather than typed in, so they cannot drift from the layout. The page numbers themselves are not new: every page after the cover has carried its number since the platform export began, but section 7.5 said pages were not numbered, and it now says what is so. With that, 7.5 moves from approved to implemented, the one status change the document's own versioning rule requires a new version for, and its description of what rendering depends on is narrowed to the document plus the locked rendering environment, whose engine build and font packages are pinned and recorded. The cover's Source line now always reads the customer portal's address, https://insight.srvy.app/methodology/document, whichever surface the export was requested from, so a file handed on to someone else names where the current copy lives. No figure, condition, threshold or calculation changes with this update.

Insight • the methodology document exports as SRVY's own PDF

The Insight portal's methodology page now offers Export PDF: the document is rendered on SRVY's own systems and delivered as a file the platform produced and can reproduce, the same file an administrator receives, with the engine that rendered it, the application revision and the methodology version recorded on the cover. Until now a reader on the portal could only save the page through the browser's print dialog, which produces a file that depends on the reader's browser, printer settings and fonts and that SRVY cannot vouch for. That option is no longer offered on the portal as a standing choice. It returns only if no rendering engine is available, so a reader is never left without a way to save the document, and the administrative surface keeps both so the two can be compared. Requesting a document that was already rendered returns the stored file rather than rendering it again. The content of the document does not change with this, only how a copy of it reaches you.

Methodology • version 1.11 completes the overview of publication controls

The methodology document moves to version 1.11, in all four languages together. Section 5.1 opens the chapter on privacy with a table of every control that decides whether a reader sees a figure. It listed four and referred the reader elsewhere for the rest. It now lists six: the two added are the conditions on the market and group reference figures, in the document since version 1.9, and the floor on the respondent roster's ranking, in the document since 1.10. For each the table states what is withheld when the condition is not met, a reference figure or an ordering, and that neither ever withholds a company's own figure. No rule, value or calculation changes with this update. The overview now names everything the document describes, which is what an overview is for.

Methodology • version 1.12 corrects the group benchmark's stated reasoning

The methodology document moves to version 1.12, in all four languages together. Section 6.7 records why the group benchmark carries the conditions it does, and one of the reasons it gave had gone out of date. It said a floor on the number of respondents behind the group figure was unnecessary because every company in the group had to clear the ordinary publication floor before contributing, which stopped being the case when the figure was corrected in August to be computed over the whole selected group. The section now records what is actually so. That question was reviewed again on its own terms, and no separate respondent floor is introduced at this time. The group figure is protected instead by the number of companies the group must contain, the limit on how much of the figure any one company may account for, the group membership never being published, and the comparison against the market not exposing the companies outside the group. A second question, about the breadth of a group and set aside for a different reason that still holds, is now recorded as separate and still open rather than as settled alongside the first. Nothing about how any figure is calculated changed with this update, no publication condition or threshold moved, and no figure that was shown or withheld before is shown or withheld differently now. What changed is what the document says about a decision, and the record of that decision.

Methodology • version 1.10 names who each figure is published to

The methodology document moves to version 1.10, in all four languages together. Section 7.1, which states which publication condition applies where, is rewritten around audiences rather than places. The earlier table named three surfaces and described an administrative threshold that did not exist. The new one names the five audiences the platform publishes to, the administrative surfaces, the customer portal, the partner lookup, the respondent roster and exported files, and states for each what condition a figure must meet. Two of those were missing from the document before: the partner lookup, and the roster shown to a respondent while answering, whose ranking has a floor on the number of answers behind it that no chapter had stated, though it has applied since the roster was introduced. Three smaller corrections travel with it. The reading guide no longer describes a score without an interval as the current state, its promise that a score is shown with its response count is scoped to the surfaces where that is true, with the customer portal named as the exception and the omission there described as presentational rather than protective, and the daily update cadence now excludes the two reference figures that are computed when read. No figure, condition or threshold changes with this update.

Insight • a Settings page: your comparison group and your users

The Insight portal gains a Settings page. Access to the portal now comes in two classes: users, who see results and the new Settings page, and read-only users, who see results only and no settings at all. Existing read-only access is unchanged. On the Benchmark side, a company with Company benchmark switched on can now manage its own comparison group: owners and administrators choose the companies the group figure ranges over, between ten and twenty of them on this page, with the current selection listed first. The group is no longer chosen only on the company's behalf. What is published does not loosen with this: the group figure still carries no per-company information and still publishes only through the same statistical conditions as before. On the Users side, the page lists everyone with access to the company's portal, including invitations that are still pending. Where SRVY has enabled it for the company, users can invite read-only colleagues themselves within a set limit, withdraw a pending invitation, and remove a colleague's access, though never their own. Invitations sent by SRVY staff are not bound by the limit.

Methodology • version 1.9 documents the benchmark references

The methodology document moves to version 1.9, in all four languages together. Chapter 6 gains three sections describing the market reference, the group reference, and how both behave across years: what each figure is computed over, the conditions under which one is withheld, that a withheld figure is never explained beside its empty cell, and that no counts or composition are published with either. Chapter 5 is brought in line with the disclosure protections as they are actually enforced: passages that described the subgroup rules as planned now record them as live, the subgroup floors are stated at their ratified values with the worked examples rebuilt on them, and a suppression mechanism that was evaluated and not adopted is recorded as evaluated rather than promised. No published figure changes with this update. The document catches up with the platform, not the other way around.

Scores • two refinements to the score chart

The score chart marks the year whose cards are shown beneath it with a narrow band behind the plot. That band now marks past years only. The current period already carries its own live marker on the chart, so the band was saying the same thing twice there, and it now answers only the question it exists for, which past year the cards below are showing. The data points on the chart are also drawn slightly larger.

Insight • the dashboard tiles keep their references off the dial

On the dashboard tiles, the line holding the change note and the two reference figures could run across the tile's dial instead of wrapping. This affected most ordinary window widths, not only narrow ones, and had done so since the second reference joined that line. The line now wraps when it must, the references keep their place at the tile's lower right when it does, and tiles with a dial get a little more room so the references usually stay on one line in the first place. No figure, wording or ordering changed, and tiles without a dial render exactly as before.

Insight • the market and group references on past years

The market and group references now appear on the Score page's year views, not only on the current window. A year's reference is computed from that year's responses, under the same publication conditions the current figure answers to, and it is stored together with the exact rule values it was computed under, so a later change to those rules recomputes the figure rather than quietly serving a number decided under a superseded rule. If responses belonging to a past year arrive later, that year's references are recomputed as well. A year where the conditions are not met shows an empty cell with no explanation, exactly as on the current window, and no response counts or group composition accompany any year figure. Group references on past years will often be absent, since every condition must hold for that year's population on its own, and an often empty group column is those conditions doing their work rather than a gap. The references appear under the same benchmark access as before. There is nothing new to switch on.

Insight • the group benchmark now speaks for the whole group

Two corrections to the group benchmark figure. First, the figure is now computed over every company in the selected group. The entry of 2026-08-28 said each company must clear the ordinary publication floor on its own before contributing, and that has been reversed: it made the figure an average over part of the group while its label said the group, and it contradicted the principle already stated for the market reference, that contributing to an aggregate and having a publishable figure of your own are separate questions. The figure's protections are the group's own conditions, enough companies, no single company dominating the result, and the comparison against the market not exposing what remains, and those stand unchanged. Group figures may therefore differ slightly from what was shown before. Second, the safeguard that withholds a group figure when comparing it with the market could expose the companies outside the group no longer counts the reading company among them. Your own responses are in the market and never in your own group, so they always sat in that remainder, and where they dominated it the figure was withheld to protect you from a number you already see on the same row, your own. Some group figures that were withheld on that ground alone now publish.

Insight • a small group no longer hides the rest of its breakdown

Under a metric, the breakdown by background groups used to be withheld as a whole the moment any one of its groups fell below the publication floor. That rule guarded against recovering the withheld group by arithmetic on the published ones, and that arithmetic needs the group sizes, which this breakdown has never published. So the rule was retired where it applies. A group below the floor is now withheld alone, the groups that clear their floor publish, and only a dimension where no group clears its floor is still withheld whole. The floors themselves are unchanged, no group publishes that would not publish on its own, and a withheld group still leaves an empty space rather than a note. The practical effect is that considerably more of the breakdown is visible, most often where one small group used to take the whole dimension with it.

Companies • the year preview shows exactly what the customer sees

The administrative preview of a customer's Score page could already be opened for a past year, but until now it approximated that year under the current rules and said so on screen, because when it was built no customer view of a past year existed to defer to. The Insight portal's year views now exist, so the preview renders the real thing: the same figures, the same market and group references, and the same withholding decisions the customer sees for that year, taken from the same computation rather than imitated. This also closed two ways the preview could show more than the customer: a comparison the portal withholds could render there, and a statistical significance verdict could appear that the customer's page never carries. Neither can happen now. Where a company has no customer view, the preview says so instead of simulating one. The preview remains an administrative aid, and nothing a customer sees changed with it.

Companies • the market and the group beside a company's own figures

The administrative Scores view now shows the market reference, and where a group has been selected the group reference, beside a company's own figures, on the current window and on the year view. That view has always been the unfiltered one: publication thresholds are not applied to its totals, and sample size and uncertainty are shown deliberately so a figure can be judged rather than only read. The standing note above the table now also says that a reference may appear there even where the customer-facing benchmark would be withheld by its statistical safeguards or because the company has not bought it. Nothing a customer sees has changed, and the rules governing the customer-facing benchmarks are untouched. These figures stay on the administrative surface. They are not carried into exports, share links, emailed documents or any response a customer receives.

Insight • several breakdowns can be open at once

Opening the breakdown under a metric used to close whichever breakdown was already open in the same table, so two metrics could not be held open side by side. Comparing them is what the breakdowns are for, and a table that shows one at a time cannot serve that. Each row now owns its own state. Opening one leaves the others exactly where they were, and closing one closes only that one. This applies wherever those tables appear, on the Score page and on the company cards that share them.

Insight • a company benchmark that names nobody

A company with Company benchmark switched on now sees a Group column beside its own figures on the Score page and on the dashboard tiles, holding one figure for the group of companies selected for it. That figure carries no membership with it. It does not say who is in the group, how many companies it holds, or which of them a row left out, and this is a rule rather than a preference: a published group size, read across two periods, lets a reader recover an individual company's result by subtraction. Every company in the group must clear the ordinary publication floor on its own before it contributes to a row, so a group figure can never make public something that was not publishable on its own. The group figure is withheld when too few companies remain after that test, or when one of them would dominate the result, and a withheld figure leaves an empty cell rather than a note explaining itself. Like the market reference it appears on the scale questions only.

Companies • Benchmark: two switches, and the companies a comparison ranges over

The Benchmark tab on a company card now carries exactly two switches and nothing else. Market benchmark opens the overall market reference in that customer's Insight portal. Company benchmark opens a comparison against a group of companies selected for the customer. Each applies to all surveys, each is turned on and off in place on the card, and each records who changed it and when. Under Company benchmark you can now choose the companies the comparison ranges over. Choosing them is preparation only and shows the customer nothing while the switch is off. The note beside that switch states what the customer will and will not see, because the wording invites a wrong reading: the customer is shown one figure for the whole group and never its members, never how many companies it holds and never which of them a given row left out. Comparison against named companies stays modelled in the data and cannot be granted from this tab.

Interface • a long page title no longer overflows its header

A long heading pushed past the right edge of the page header instead of wrapping, and on a phone the whole page could then be scrolled sideways. Page titles are often entered by hand and Norwegian compounds get long, so this was reachable on ordinary content rather than only on extreme cases. Headings now wrap inside the header, break a single unbroken word when there is no other way to fit it, and take the full width on narrow screens. Titles that already fitted look exactly as they did before.

Email • the tag chips on a subscriber

On a subscriber's detail page the first tag chip rendered with its remove button pushed outside the chip, a consequence of how the block around the chips was built rather than of the chips themselves. The chips now render as a proper list and every remove button sits inside the tag it belongs to. Each remove button also names its tag, so it is announced as remove followed by the tag name instead of as a bare remove, and it is announced in the language the page is in rather than always in English. A contact carrying five tags no longer offers five buttons that sound identical.

Insight • your Score beside the market

A company with Market benchmark switched on now sees a Market column beside its own figures on the Score page, and the same reference on the dashboard tiles. The market figure covers the whole market over the same measurement window the figure beside it uses, so the two describe one period rather than two. It is computed from the underlying responses through each question's own scoring, not by averaging what other companies see on their own pages, and every eligible response counts towards it whether or not that company's own figure clears its publication floor. Contributing to the market and being publishable are separate questions. The reference appears on the scale questions only, where a market figure is defined. Questions about which services a company uses have no meaningful market average and none is invented for them. Where the market population is too small, or so concentrated that one company would dominate it, the cell is left empty rather than annotated, and no response count, share or composition is ever published beside the figure. Switching Market benchmark off removes the column on the customer's next request.

Insight • the change column no longer names a year it does not have

The change column explains itself when it cannot show a movement, and two of those explanations named the year they compared against. A company measured on a rolling window rather than on a calendar year has no such year, and the sentence printed a zero in its place, both in the tooltip and in the wording read out by a screen reader. Those rows now say plainly that no earlier period has been measured for the company, or that the previous period has no published Score, without naming a year at all. Rows that do compare against a real year are unchanged and still name it. The movements themselves were never affected. What was wrong was the sentence explaining their absence.

Insight • the sector and company size breakdowns now publish on the groups they show

The demographic breakdowns on the Score page were withheld far more often than their own numbers justified. Company size in particular was held back for nearly every company, even where each displayed group rested on well over a hundred responses. The cause was a rule that treated respondents who could not be placed in a dimension, those who answered do not know or left the question unanswered, as a hidden extra group, and since that hidden group was almost always tiny, it pulled the whole breakdown under the publication floor. Publication is now decided by the groups a breakdown actually shows. Each defined group must still clear its own publication floor, a breakdown with any group below that floor is still withheld whole, and the floors themselves are unchanged and remain configurable from Settings. A respondent who cannot be placed in a dimension is simply not part of that one breakdown, for that dimension only, and their answers still count everywhere else. No answer is ever invented for them. The rule the old behaviour enforced existed to stop a reader deriving a small group's result by arithmetic from the visible parts, and that derivation needs the group sizes, which the portal has never shown, so nothing a reader can compute has changed. The Public lens on the internal Scores tab shows the same verdicts, drawn by the same code, as before.

Companies • the register status, beside the account status

The company list now carries a Registry status column, showing what Enhetsregisteret holds for each company next to the status that company has with us. The two are different facts and neither implies the other. An entity can be dissolved, bankrupt or in liquidation in the register while its account here stays active and keeps every response it has given, and until now that pairing was invisible from the list. You had to open a company to find it. Each row reads Active, Dissolved, Bankrupt, In liquidation or Unknown, only Active reads green, and the column sorts like the ones beside it, so a register that has moved on stands out while you scan. What the column shows is the value recorded at the last check against the register, not a lookup made while the page loads, so it moves when the weekly register sync runs or when a company is synced by hand from its own page. A company outside the Norwegian register shows a dash rather than a status, because no register was asked about it.

Surveys • Analyse completed: overview, companies, demography and interview length

The three remaining pages of a survey's Analyse tab are now built, joining the question tabulation already there. Overview opens with the headline figures, respondents with data, how much of the questionnaire has answers, answers recorded and companies with answers, then an interview length card: the median, a corrected average that sets aside interviews shorter than a third of the median or longer than three times it, and the shortest and longest noted openly beside how many were set aside. When a survey collected through more than one route, the card reports each route on its own line, so an external panel reads on its own pace. Under it, a question by question summary lists every question with its respondent count, answer count and mean index where one exists, each line linking to its full tabulation, with the columns explained on the card. Companies puts every rated company side by side across the survey's company questions, alphabetically, with the sample size beside every figure. Demography collects the respondent profile, sector, role, company size, revenue and more, each question with counts, shares and confidence intervals. Every figure on all three pages comes from the same tabulation model as the Questions page, so the pages always agree with each other.

Surveys • the Responses tab: collection progress, and every single response

The Responses tab of a survey workspace is now built. It opens on the collection picture: how many responses are completed, screened out and still in progress, when the latest one arrived, the same split per entry route so an external panel's completion and screenout rates are visible at a glance, and arrivals day by day, newest first, with older days summed in one stated line rather than cut off silently. Below that, every response is listed newest first, filterable by status and entry route, with its language, start time and duration, and responses brought in from earlier waves are marked as imported wherever they appear. Each response opens on its own page showing its timing, entry route, panel reference and import origin where they apply, together with every recorded answer under the exact wording the respondent saw, statement by statement and company by company for the matrix questions. Only completed responses carry recorded answers, and a response without them says why instead of showing an empty table. What the answers mean in aggregate stays on the Analyse tab, and both tabs read the same underlying records, so they cannot disagree about what a respondent answered.

Insight • a dashboard to open on, and your company named on the page

The Insight portal now opens on a dashboard instead of going straight to the Score page. It greets you, says plainly whose results these are, and tiles the headline figures with their movement against the previous period before leading you on to Score and to the Methodology. The Score page keeps everything it had and moves to its own address at insight.srvy.app/score. An older bookmark that carried a year is forwarded there with its period intact rather than quietly losing it. The company is now named where it was not before: the Score page title carries it, and the year as well when you are looking at one, and the sidebar names the active company on every page for everyone rather than only for people holding access to more than one company. The switch between companies still appears only when there is a real choice to make. Every figure on the dashboard comes from the same source and is drawn by the same code as the Score page, so a tile and a table row are the same number in two shapes, under the same publication rules. A figure withheld for resting on too few responses keeps its tile and says so in place of a number, response counts and statistical verdicts are not shown here either, and the fourteen parameter service matrix stays on the Score page, because fourteen tiles would be that table with its columns removed rather than a summary of it.

Insight • the Score page on a narrow screen

Two faults on the Insight Score page at phone widths, both about horizontal space, and neither of them affecting a single figure. First, the page itself could be dragged sideways even though everything visible already fitted. The cause was a handful of one pixel labels that exist only for screen readers, escaping the frame meant to contain them and being counted in the width of the page. Nothing shown was ever wrong and the scores table has always scrolled correctly inside its own frame, so this was empty space to the right and nothing else. Second, the period selector fell onto a second line on a narrow screen, stranding a single year on a row of its own and doubling the height of its grey track. It now stays on one line and scrolls sideways inside the control, with chevrons at the edges that appear only while there is more to reach in that direction. Desktop layouts are unchanged, including the pinned column widths on the scores table.

Companies • what a company has bought now has its own tab

A company page gains an Entitlements tab, recording what that company has bought. It is deliberately separate from the Users tab, because the two answer independent questions: Users is who may sign in and with what role, Entitlements is what the organisation has access to, and both must allow a request before anything is shown. A grant names a capability, a scope of all programmes or a single programme or one Datagrunnlag, a start date, and an optional last day which is inclusive. A written basis is required, so a later reader never has to infer why a company may see something. Revoking marks the record revoked and keeps it rather than deleting it, which is what makes it possible to answer who could see what, and when. A grant that has been issued but whose period has ended or not yet started reads as outside its period rather than as active. Nothing is entitled by default. Named peer comparison cannot be granted here: it exists in the data model but is switched off, and turning it on is a separate approval with its own review. Only a platform administrator can grant or revoke, while support can read the list. Until now these grants had no screen at all, so this changes how they are managed and not who can see what: no access was created or ended by adding the tab.

Companies • inviting a user returns you to the users tab

Sending an invitation from a company's Users tab returned to the Details tab instead of back where you were, so the tab you were working in and the newly created invitation both disappeared from view. The invitation itself was always created and its email always queued, and nothing sent during this period was lost. What was wrong was only where you were returned to, which made a successful action look as though it had been discarded. Every action on that tab now returns to it, including editing a user and withdrawing an invitation, both of which had the same fault.

Insight • your Score, in your own portal

Companies can now see their own results at insight.srvy.app. A signed in company user gets the Score page: current figures with their confidence intervals and sample quality bands, the movement against the previous period, the year views, the score chart across every measured period, and the demographic breakdowns by sector and company size. What is shown is decided by the platform's publication rules, applied for the first time to readers outside the platform team. A figure resting on too few responses is withheld and says so in place of the number. A breakdown is withheld whole whenever arithmetic on the published parts could recover a group too small to publish on its own, which is stricter than the internal view, and a year figure is withheld when comparing it with the current figure would reveal a small group of new responses by subtraction. Response counts, ranks and statistical verdicts are not shown. The portal presents exactly what the Public lens on the internal Scores tab has previewed since August, drawn by the same code, so the preview and the customer's screen cannot drift apart. Access is granted and removed from the company page in the admin portal, and nothing on the portal can reach another company's data: the company is fixed by the signed in account's access, not by anything in the address bar.

Companies • access to more than one company, and a way to end it

A person can now hold access to several companies with one account. Each invitation still grants exactly one company, and inviting an address that already has an account adds the company to it after a confirmation, without touching the name or the password the person already has. Someone with access to several companies picks which one to view after signing in and can switch from the menu. The company page's users tab gains Remove access, which ends that company's access on the person's very next request, even mid session, while access to their other companies deliberately survives. Removing the last company also signs them out everywhere. Inviting them again later restores access through the same emailed, expiring link as the first time, so every grant of access is one the person accepted.

Methodology • the white paper opens to customers

The methodology white paper, the authoritative account of how results are produced, is no longer internal only. A signed in customer reads the same chapters, appendices and glossary the platform team reads, at the same revision, and can open and save the self contained document version. Reading the method beside the results it produced is the point: a Score page that withholds a figure now sits one click from the chapter that explains the publication rules doing the withholding. The export pipeline and its bookkeeping stay internal, and the document link and the print view cover saving a copy.

Companies • how much a score has moved, in points

The scores card now carries a Change column. A wave year shows its movement against the year before, and the current score its movement against the preceding 12 months. The movement is always an absolute difference, in score points or in percentage points depending on what the metric measures, and never a relative percentage, so a rise from 70,0 to 74,0 reads as plus 4,0 points rather than as plus 5,7 percent. The arrow and the colour are earned rather than automatic. A movement the two samples cannot distinguish from zero at 95 percent confidence keeps its number and loses its arrow, and says why on hover and to a screen reader, because colouring by direction alone turns sampling noise into a performance story, and does it most confidently on the small samples where it is least earned. A comparison that is refused is named in words rather than left as a dash, which reads as a defect: Not comparable where the two periods exist but may not be set against one another, and No comparison where there is no second period to use, each carrying its specific reason on hover. The chart connects every measured point and breaks only where a period has no published figure, with the comparison it can and cannot support explained in the hover card.

Companies • see a score the way a customer would

The Scores tab now carries an Administrative and a Public lens over the same company and period. The disclosure model was real in policy and real in code and invisible on screen, so an operator could not tell whether the figures in front of them were the unrestricted staff view or something a customer could see, when the two differ by a floor that same operator can change from Settings. The public lens applies the publication floor, withholds what does not clear it and says so in place of the figure, drops the response count and the rank, and prints a sample quality band instead. That band is guidance on how much a sample supports a figure and is never a second floor: what is shown is decided by the configured threshold alone, and moving that number on Settings moves this screen. Two things are stated on the surface rather than left to be discovered. It is a proposed customer presentation and not a rendering of the partner lookup API, which does publish the response count beside every figure it returns. And on a past year it applies today's threshold to a year no publication policy ever governed, as an illustration rather than as a record of what a customer would have seen. Where a demographic breakdown has one band below the floor, the public lens publishes none of that breakdown rather than the bands that clear it, because a withheld band can otherwise be recovered by arithmetic from the ones beside it and the total above them. The administrative lens keeps the full breakdown, and now says on screen that no publication threshold is applied to its totals.

Companies • the Scores tab shows its scores first

The Scores tab took about two and a half seconds to appear, and nearly all of that was spent counting the demographic breakdowns behind eighteen expanders that arrive closed and were usually never opened. The scores are now served on their own and the breakdowns follow a moment later, replacing the card in place, which costs roughly a tenth as much for the part you read first. The score chart is loaded the same way. Nothing about what may be shown has changed and no disclosure decision is taken any earlier: the completed card is the one this tab has always served, on both lenses and for every period. The expanders arrive together with the breakdowns rather than being offered before there is anything behind them, because whether a row has a breakdown to open is itself a disclosure decision, and a control must not promise what that decision has already refused. Without JavaScript the whole card renders at once, as before.

Methodology • the paper now tests, at revision 1.7

The methodology white paper has been taken to revision 1.7, and it retakes an earlier decision rather than extending it. Revision 1.0 chose to report figures and their precision rather than verdicts, and named the alternative it was not ready to ship: pairwise tests with a correction for making many of them at once. That alternative is now chosen and built, and it is what the change indicator on the Scores tab is gated on. Means are compared with Welch's unequal variance t test and proportions with the pooled two proportion z test, both two sided at the 0,05 level, with a Holm Bonferroni correction applied across every testable comparison within one company and period result. The paper also records a limitation the earlier revisions had no reason to state: responses are not linked to a person across periods, by design, so two periods are treated as independent samples rather than as the same people measured twice. Three further sections have been reconciled with what the platform implements. No published figure moves. What changes is whether a movement is emphasised.

Companies • the register audit trail names who confirmed

When an administrator confirms a legal name change that the company register has proposed, the audit entry recorded the weekly register sync as the author of the change rather than the person who accepted it. It now names the administrator, while a change the sync applies on its own is still recorded as the sync, because fixing only the confirmed case would let the automated one start naming a person who was not involved. This completes the company audit trail published earlier this month, which recorded that a change happened without always recording who agreed to it.

Analytics • every published figure rests on completed responses

A published figure was meant to count only the responses a respondent finished. The rolling scores did, but only as a side effect of requiring a submission date, which the historical import waves happen to stamp on completed rows alone. The wave year figures applied neither rule, so 2022, 2023 and 2024 rested on a population that 2021, 2025 and 2026 did not, and what decided the difference was which import wave carried partial rows rather than any analytical decision. One definition of a completed response is now read by every producer that publishes: the rolling scores, the wave year figures, the demographic breakdowns beneath both, and the per survey question tabulation together with the response count printed beside it. Rolling figures do not move, which is the point of the change. Some wave year figures have been restated, and a figure that rested entirely on unfinished responses is now absent rather than published.

Question Library • versions carry a label, not just a number

A question's version number counted every revision the Library holds, including versions recovered from historical surveys, so the highest number was often an imported 2021 questionnaire rather than the version actually in use. Versions now carry a semantic label per programme: 1.0 is the current baseline and the versions that came before it are numbered below it. One version per question can be marked as that programme's default, and no question can have two. Version cards are titled and ordered by the label and show a Default or Imported badge, with the internal number still readable underneath. When you add a question to a survey and leave the version blank you now get the designated default, and where no default has been designated yet you get the version the most recent completed survey actually used rather than whichever number happens to be highest. A version can also be pinned by its label. The 2026 IT-Trender questionnaire has been designated the IT baseline.

Companies • a link to an absorbed company finds its successor

When one company absorbs another, the absorbed company's page used to become a dead link for anyone holding the old address. Such a link now redirects to the company that absorbed it, carrying whichever view you had open, using the record the merge itself wrote at the time. If that record is ambiguous or names a company that no longer exists, you get the dead link rather than a redirect, because being sent to the wrong company page looks like an answer where a dead end is obviously a dead end.

Analytics • breakdowns that hold together across years

A demographic breakdown took its list of categories from one version of the question but its answers from every version, so a survey wave that had renamed an answer option matched no category and disappeared from the breakdown entirely, which reads exactly like a demographic that was never asked. Renamed options are now declared as equivalent and resolved when a figure is read, which places more than a thousand respondents across four waves that had silently stopped being counted. Nothing recorded about what a respondent actually saw is rewritten. The same correction reaches the service attributes, where three renamed keys had been counted as separate series and made a fourteen attribute battery render as seventeen lines on the chart. A respondent the breakdown genuinely cannot place is now reported on every row of the metric rather than on a row that is never displayed.

Companies • 55 companies added to the register

The company register has been reconciled against the Konsulentguiden IT consulting and management consulting listings: 55 companies added, eight alternative spellings recorded as aliases so an imported name resolves to the right company, and one display name corrected. Every candidate was checked against the Norwegian company register by organisation number rather than by name, which is what makes an absence provable rather than merely unfound. Two candidates whose legal names matched exactly were rejected, because the organisation numbers now carrying those names belong to unrelated entities: a name freed by an acquisition can be taken years later by somebody else. Adding a company to the register does not place it in a survey. Roster membership is separate and nothing here creates one.

Companies • every change to a company is recorded

Twelve places in the platform could change a company and only one of them left a record, so the company audit trail read as a history of company changes while being a history of a single workflow. Every application write now records what it changed, in the same transaction as the change itself, so a company row can no longer be written without its audit entry. A change to a company's organisation number is recorded under its own action name with the old and new values in dedicated fields, because that number is what survey rosters, historical imports and analytics all resolve a company through, and it could previously be repointed from the edit form leaving no trace at all. The one deliberate silence is the weekly register sync stamping that it checked and found nothing changed, which would have buried the trail under entries saying nothing happened.

Methodology • three corrections, at revision 1.6

Three claims the methodology white paper makes about itself have been corrected, with no change to any calculation, threshold or behaviour. The principle previously called reproducible selection is now called reproducible comparison basis, which is what the paper can actually guarantee: a benchmark is reconstructable from its stated basis, rather than generated from stated criteria. The section on precision now names how much the answers vary alongside how many people answered, instead of attributing precision almost entirely to the count. And the section on verification now says plainly that automated checks demonstrate the implementation follows the adopted methodology and do not, on their own, validate the methodological choice. Updated in all four languages together.

Integrations • an issued partner key can be read back

A partner key used to exist for exactly one render: it was shown once and stored only as a fingerprint, so a key that was lost before it reached the partner had to be replaced. An issued key can now be recovered from the Integrations page. This reverses what an earlier entry on this page said about keys being unrecoverable, and it is stated here rather than left to be discovered. The key is stored encrypted and bound to the row it belongs to, so a stored value moved elsewhere refuses to open, and the fingerprint remains the only thing that authenticates a request, so there is no second way to present a key. The copy button on the Key ID has been removed at the same time. That identifier is not a key, and offering it for copying had twice sent it to a partner as though it were one.

Companies • a shorter list, and a visible wait on register sync

The company list no longer repeats each company's website under its name. It doubled the height of every row to restate something the list is neither sorted nor scanned by, and the detail page already carries it as one labelled field among the company's other facts. Searching by domain still finds the company. Both register sync surfaces now show the platform's own loading mark while they work: the per-company sync shows it from the moment the dialog opens rather than after a pause, and the bulk sweep, which makes one live register lookup for every Norwegian company, now shows that it is running instead of only greying out its button.

Localization • metric names in the language you are reading

Metric names on the dashboard and on the scores cards rendered in one fixed administrative wording, so a Norwegian page showed English titles. They now resolve to a display name for the active language on every admin surface, including the chart legend, with the service and outcome metrics translated alongside the brand ones. A metric with no translation still appears under the name it already had rather than disappearing from the page. The partner API deliberately keeps resolving its own titles, because those are part of what a partner has integrated against and are not a display choice. The Norwegian word for a score that the platform owner ruled out has also been removed from the places it still survived, including the instruction block that gets sent to a partner.

Dashboard • the leading companies, and ten entries instead of five

The admin dashboard now shows, under the activity tiles, one ranked card per brand metric with the companies currently at the head of that ranking. Each row links through to the company's own Scores tab, where the same figure appears with its precision beside it. A metric that is switched off or has never been calculated contributes no card, and a dashboard with no cards renders no section rather than an empty one. The existing top lists have been widened from five entries to ten.

Companies • Historikk withdrawn, Score covers it

The Historikk tab has been removed from the company page. Its cards, its per-wave tables and its trend graph answered questions the Score tab now answers from the same figures, so keeping both meant two places to look and two chances for them to disagree. The year selection, the per-year figures and the trend expansion all remain on Score. A past year no longer renders a rank column at all, rather than a column of dashes: a past period has no ranked set to place a company in, so a dash under a header the current view fills read as missing data instead of as something not offered. The current score keeps its rank.

Integrations • the outbound destination cards are gone

Integrations is now the partner key page and nothing else. The cards for adding and for listing outbound destinations have both been removed. They fronted a capability with nothing behind it: no part of the platform ever sent anything to a destination, and no destination had ever been saved, so a form with a working save button could only suggest a feature that did not exist. Removing the list alongside the form, because a list that can never gain a row is worse than no list at all. An error message that told you to check a URL has gone with the page that had one.

Integrations • limits a partner can plan around, and a sheet you can send them

The partner lookup API now states and enforces its own limits. A key is throttled at 60 requests a minute and at 500 distinct organisation numbers over a rolling day, and a request past either limit is refused with a response telling the caller when to try again. A card below the keys holds one plain text block a staff member copies straight into an email to a partner: the endpoint, how to authenticate, a working example, a real abridged response, what an absent score means, the publication floor, both limits and every error code. It is generated from the limits the platform actually enforces rather than written out beside them, so the two cannot drift apart. The block also tells a partner to store the last response per company and refresh once a day after 03:00 UTC, because the figures come from one nightly calculation and polling more often returns the same answer while spending both limits to get it. Keys and identifiers now have copy buttons instead of having to be selected by hand.

Settings • one floor per shape, and one card fewer

The minimum number of answers a subgroup figure must rest on is now administered as two numbers rather than one, because a breakdown with exactly two groups and one with three or more are not the same disclosure. Both are read by the calculation rather than only recorded, so the settings page and the figures agree. They share one form, one explanation and one button, but each is stored, audited and explained under its own key, so a change to one never appears in the other's history. Separately, the floor for external publication has been withdrawn as a setting of its own: what a partner receives is now governed by the same floor as results per company, which leaves one number to maintain where two were saying the same thing. The guidance text has been corrected where it still described the old arrangement.

Companies • each score broken down by sector and company size

Every row on the scores card now expands to show the same figure per respondent sector, private or public, and per company size in three bands. The publication floor is applied to each band on its own: a band resting on fewer answers than the minimum is named and marked as below the floor, while the bands above it show their score and their count. Which minimum applies depends on the shape of the breakdown, since a variable with two groups and one with three or more are governed by their own settings. Respondents who answered in a wording the current breakdown does not recognise are reported as such rather than quietly dropped, so a partial population is never presented as a whole one, and an answer of do not know or prefer not to say is treated as a non response rather than as a fourth group.

Companies • a score chart above the cards

The Scores tab now opens with a chart of how a company's scores have moved. Each metric you select gets one line across every completed survey year and then the current rolling score, with its confidence interval drawn on each point and a hover card carrying the same row you would read in the table below. You choose what to plot with a checkbox per card and per metric. A period with no published figure breaks the line rather than being drawn through, because a straight line across a gap asserts a trend over a period whose figure was never published. The axis carries its values on every gridline and never spans less than ten points, so a small movement cannot be made to look like a large one. The chart shows the same figures as the cards beneath it and is bound by the same publication rules, so it can never show something a card withholds, or show it at finer precision.

Subgroup publication floor for variables with three or more groups

The same floor for a demographic variable broken into three or more groups, such as company size, is now a second and independent setting. Both values were seeded from the single number that governed every subgroup before this change, so nothing moved when it shipped. They can now be moved apart, and which one applies follows from how many groups the variable reports rather than from anything about the company. The value is set on Settings, is recorded in the change history with who changed it and why, and is applied by the calculation immediately.

Technical focus: app_settings.p5_min_subgroup_n_3plus, migration 103, governing decision 7v

Subgroup publication floor for variables with two groups

The minimum number of responses a subgroup must carry before its result is shown is now set separately for a demographic variable with exactly two groups, such as sector. A two-group breakdown leaks more per published band than a wider one: publish one band and withhold the other, and the withheld band follows by subtraction from the total on the same screen. That case is now administered on its own rather than sharing one number with every other shape. The value is set on Settings, is recorded in the change history with who changed it and why, and is applied by the calculation immediately.

Technical focus: app_settings.p5_min_subgroup_n_2, migration 103, governing decision 7v

Integrations • look a company up by organisation number

An approved partner can now ask SRVY about one company by its Norwegian organisation number and get back that company's display name, registered legal name, organisation number, website and its calculated scores, grouped the same way the Scores tab groups them. Access is per partner: you issue a key under Integrations, the key is shown once and stored only as a fingerprint, and you can revoke it at any time without losing the record of what it was. Every response carries the publication rule it was produced under, so the recipient can see the minimum number of answers a figure had to rest on. A figure resting on fewer answers than that is left out rather than sent, and a figure that was left out looks exactly like one that has no data behind it, so nothing about the smaller companies can be read from what is missing. Ranks are never included. Until a minimum is set under Settings, no scores are published at all.

Localization • every admin page in your language, and no lost place

The last English-only admin page has been translated, so Settings and its threshold cards now read in the same language as the rest of the portal. Switching language keeps you exactly where you were, including which tab you had open, instead of dropping you back on the first view of the page. Dates are written the way the active language writes them rather than in one fixed format, and the Norwegian wording for a score was corrected throughout.

Methodology • export the white paper as a PDF

The methodology document can now be exported as a proper PDF. SRVY renders it in the background rather than in your browser, so the result is the full document with its figures and tables intact, and the page shows a progress state while it works and starts the download on its own when it is ready. Recent exports are listed underneath with their state, so a slow one can be picked up later and a failed one retried. Saving the document straight from the browser print dialog is still offered as the quick alternative.

Companies • a Scores tab on every company

A company now has its own Scores tab beside Details and Users. It groups the calculated results into three cards, Brand and position, Service satisfaction and Outcomes, and each row shows the score, its 95 per cent confidence interval, how many answers it rests on and where the company ranks among those measured. The figures come from the daily calculation, and the tab says when that last ran. Reading it requires the right access, and a company with nothing calculated yet says so plainly instead of showing an empty table.

Legal • what the benchmark is, and who owns which part of it

The public legal pages now describe the benchmark the way it actually works. They say who conducts the benchmark surveys, separate ownership of the methodology from ownership of the questionnaires and editorial content, and state that the resulting dataset is jointly managed through the cooperation behind SRVY while customers get access under subscription rather than ownership. The data processing agreement is scoped so it cannot be read as covering the benchmark surveys, a benchmark respondent has a named address for a data rights request, and the Question Library is described as a system separate from the content stored in it. All four languages were updated together.

Settings • the disclosure thresholds, visible and audited

The rules that decide when a figure is too thin to publish are now administrable from Settings instead of living in code. Each threshold has its own card stating the minimum in plain language, a short guide reading back what the current value means for the figures it governs, and a field you can change. A value below the ratified floor is refused in the page's own words rather than quietly accepted, and every change is recorded with who made it, when, and the reason they gave, so the history sits under the setting it belongs to. A read-only sample quality guide sits beside the cards it documents.

Sharing • a proper preview card for every SRVY link

A link to any SRVY address now unfurls properly when it is pasted into Slack, Teams, LinkedIn or a message, with a title, a description and an image instead of a bare URL. Each surface carries its own card, so a link to the public site, the admin portal, Insight and the beta preview are told apart at a glance. Preview fetchers are answered with real directives rather than being bounced into a login page, which is what stopped the cards rendering before.

Dashboard • figures about recent activity, not lifetime totals

The admin dashboard now opens with what has been happening lately instead of counters that only ever grow. Responses started and responses completed are shown over a recent window, alongside the companies and surveys that window touched, and a separate figure gives the total number of stored responses so the lifetime number is still available where it belongs. Sessions from the beta preview surface no longer count as platform activity.

Analytics • how precise a figure is, and which scale it is on

A metric no longer reports only its value. It now carries how much the answers spread and how precise the estimate is, using the interval that suits the quantity, so a mean and a proportion are each treated correctly rather than sharing one approximation. Every metric also states whether it is a percentage or an index, which removes the guesswork when two figures sit next to each other. Per-company figures are calculated once a day rather than recomputed on every view.

Analyse • tabulate one question at a time

Analyse can now break down a single question on its own. You pick the question and get the distribution across its answer options with counts, shares and a 95 per cent confidence interval on each, computed over the respondents who actually answered that question rather than over everyone who opened the survey. Matrix and scale questions are handled in their own right instead of being flattened into a single row.

Methodology • the SRVY Methodology White Paper

SRVY now publishes its methodology as a complete document rather than as scattered notes. It covers how the surveys are designed and fielded, how the sample is established, how scores and confidence intervals are computed, which comparisons are sound and which are not, and what is withheld and why, with figures, worked examples, references and appendices. It is available in English, Norwegian, Danish and Swedish, reads properly on screen, and every claim it makes about the platform is checked against the platform itself so the document cannot drift away from what SRVY does.

Companies • name history, and a notice when the register changes

A company that has changed its name now shows that history as one chronological account on its detail page, taken from the register rather than from when we happened to notice. Respondents see a recently renamed company under the name they knew it by, dimmed so it reads as a recognition aid and not as a second company. When a registry sync finds changes, the people you nominate get an email that states the outcome of the run in its subject, and the company detail page now shows the website the register holds.

Datagrunnlag • name and version the data behind a figure

A Datagrunnlag is the named set of data a group of figures is built from, and it now has its own administration surface. You can create one, give it an identity that survives being renamed, choose which sources belong to it, and edit that membership without disturbing the collection itself. Definitions are versioned, so changing one produces a new revision rather than silently rewriting the basis of something already published, and a collection that could not produce any companies is refused at publish time instead of failing later.

Insight • access, entitlements and a floor under small numbers

Company Insight now has an explicit governance layer. Every read carries the scope it is allowed to see rather than inferring it, what a company has actually bought is recorded as an entitlement instead of being assumed, and a suppression rule defines the minimum number of respondents a per-company figure needs before it may be shown. The definitions behind published figures are versioned, so a figure can name the revision it was built from.

Surveys • editions, title tokens and a workspace Settings section

An edition now declares whether it belongs to a year or runs continuously, and the year is shown and submitted only where a year actually applies. Survey titles and front page copy can carry a year and a company token that are stored as written and resolved wherever the text is shown, with the available tokens explained under the field. The survey workspace gained a real Settings section, publishing a survey is now a single atomic step, and a company question that would render empty is refused at publish rather than reaching a respondent. Scale values can be given their own written meanings in the Question Library.

Surveys • sharper company samples

The company sample a respondent is asked about is easier to control. You can cap the total number of companies shown, and when the cap trims the list the survey's own companies are kept ahead of the others. A survey can be told to show only the companies respondents actually use, drawing at random until there is usage data to go on, and a company can be hidden from a survey's list without being removed from the survey. Rating grids are weighed by rating rather than by question, so a company rated on many scales does not outweigh one rated on few.

Companies • a review queue for the ones respondents type in

When a respondent names a company that is not on the list, it no longer disappears into free text. The typed name is matched against the companies SRVY already knows, a match locks the field and carries that company into the follow-up questions, and anything unmatched lands in a Pending review queue for you to accept or reject. Approving a suggested company requires an organisation number the register validates, so the queue cannot quietly introduce a company that does not exist. The 2026 canonical company list was seeded from Enhetsregisteret.

Insight • the customer portal has its own name and address

The customer facing portal is now called Insight and lives at its own address, with the public copy, footer and legal links updated to match and the language you chose carried across. The public landing page was rewritten around customer benchmarking rather than around the tool, with a tighter hero and one row of actions on the front page card.

Surveys • Collections get their own pages

A Collection is now a first class thing with its own pages rather than a list buried in the survey. It has the builder's question row, its own actions, and a stable address that survives navigation, and adding to a collection reports honestly instead of claiming success on an empty add. Every entry into a publication is its own switch, so a route can be opened or closed on purpose rather than by side effect.

Surveys • author the invitation email inside the survey

The invitation a respondent receives is now written where the survey is, in a card on the survey Overview, with an editable default rather than a fixed template. Sender and company tokens let one message address different audiences correctly, the per-survey branding is snapshotted when a message is queued so a later edit cannot rewrite mail already sent, and the destination and preview stay out of the way until email collection is actually switched on.

UI • one identity across every surface

The platform, the survey a respondent answers and the emails SRVY sends now share one visual identity instead of three. The same palette, navigation, buttons and cards run from the public landing through the admin portal to the respondent view, the page title sits in the topbar rather than being repeated inside the page, and the admin uses the full width again. Admin lists gained sortable column headers, and timestamps can be shown in a time zone you choose in Settings.

Legal • terms, privacy, cookies, security and a DPA in four languages

SRVY now has a full public legal section covering terms of service, the privacy policy, cookies, security and a data processing agreement. Every page is written in English, Norwegian, Swedish and Danish, cross-links inside the text stay in the language you are reading, and the claims each page makes about the product are checked against the codebase rather than being written from memory.

Privacy • one consent policy across every audience

Consent now behaves the same way whether a respondent signs up to a company list or to a platform audience. An unsubscribe or a bounce blocks new sign-ups everywhere, confirming a pending sign-up never quietly reactivates a stopped address, and an opt-in to one audience never re-enables another. Sign-ups that are never confirmed now expire on their own after the retention window instead of lingering as pending records. You can also write and version your own consent text per list, so the sentence a respondent agrees to is authored by you rather than fixed by the platform.

Privacy • no third-party analytics inside the signed-in app

Google Analytics has been removed from the authenticated application shell. Once you are signed in, no third-party analytics script loads on any admin or analytics page, so signed-in usage is no longer shared with an external measurement service.

UI • one shared design language across the portals

The admin and analytics portals now draw on a single, documented design foundation rather than page-specific styling. Colours, spacing, radii and typography come from one shared token set, and recurring pieces such as status badges, empty states and dialogs are now the same component everywhere, so the Question Library, Companies, Surveys, Integrations, Changelog and Email screens finally look and behave alike. The public site received a matching polish pass, the login and app shell got a proper favicon, and the cookie banner now breaks cleanly on narrow phones.

Email • an operations view for delivery questions

When someone says they never received an email, you can now answer it yourself. A new operations screen looks up any address and shows what SRVY knows about it, including whether the recipient is confirmed, pending or suppressed, and why. A timeline lists every message sent to that address with its current delivery state, so a bounce or a spam complaint is visible at a glance. The same screen summarises delivery across recent sending, with counts for delivered, bounced and complained messages, giving you a quick read on the health of a send without leaving the admin portal.

Email • respondent-facing mail that looks like SRVY

The emails and pages respondents see around a survey have been redesigned as one family. Confirmation, acknowledgement and unsubscribe messages share a single theme with the survey itself, the acknowledgement cards explain in plain language what was just confirmed or cancelled, and the confirm and unsubscribe pages are styled and translated to match the language of the survey the respondent came from. Subscriber mail is sent from a verified SRVY address and greets people without an awkward empty name.

Email • platform-wide audiences alongside company lists

Email audiences are no longer tied to a single company. You can create standalone pools that belong to the platform, manage them from the Email module next to the company lists, and point a survey opt-in at either kind of destination. Pool sign-ups get their own confirmation mail naming the audience they joined, unsubscribing from one pool leaves the others untouched unless the respondent asks to be removed from everything, and the survey collection card shows exactly which destination is in use, with archived and unconfigured destinations kept out of the way.

Email • invitations, reminders and delivery tracking

Surveys can now be distributed by email from inside SRVY. You build a distribution, preview it, and send it to a chosen audience, and each recipient receives a personal invitation link that records completion once, so reminders skip anyone who has already answered. Reminders are scheduled automatically a few days after the invitation. Delivery is tracked end to end with a durable log and a priority queue, and bounce and spam-complaint notifications from the mail provider are received and applied automatically, so a bad address stops receiving mail without anyone having to intervene.

Email • subscriber lists with double opt-in

SRVY has its own email module. Companies can hold contacts, lists and tags, and a respondent who ticks the opt-in box at the end of a survey is added through a proper double opt-in: they receive a confirmation request, and nothing becomes active until they confirm it themselves from that mail. Every message carries a working unsubscribe link, unsubscribed and bounced addresses are suppressed on the sending path rather than merely marked, and confirmation links cannot be activated by mail scanners opening them in the background.

Surveys • Norwegian respondent wording uses KI

Norwegian respondents now read KI rather than AI wherever the reference question library talks about artificial intelligence, matching normal Norwegian usage. Question codes, categories and the English wording are unchanged, and surveys already published keep the wording frozen into their version.

Surveys • a clearer conditional flow builder

The flow builder now treats the rule as the thing you edit. Each rule names the question it looks at, and you pick that question and its answer options from real pickers instead of typing keys, with a searchable multi-select when a rule covers several answers. Company-pool answers can be used as condition values, columns size themselves to their content, and the empty state, disclosure markers and focus behaviour were all tidied. Rules never fire on a question the respondent did not answer, which keeps live surveys predictable.

Surveys • multiple languages and markets

A survey can now run in several languages at once. You choose the languages an edition supports, author the front page and question wording per language, and respondents are served the version that matches them. Markets are gathered under a single menu instead of one entry per country, company sourcing can be set per market, and the admin editors for flow and display conditions are available in Danish and Swedish as well.

Surveys • faster building and live previews

Building a survey is quicker. Any page can be opened in a live preview that renders the current draft exactly as a respondent would see it, including conditional questions unlocking as their trigger answer is picked. Reordering pages and questions saves itself as you drag, questions and pages are edited in focused dialogs, new questions default to required, and collections can be deleted from the Question Library. Numbers are formatted in the European style throughout.

Surveys • a smoother experience for respondents

The respondent view received a broad round of refinements. Progress is now measured by questions actually answered and updates live as the respondent works, with a gentle count-up on the percentage and a progress bar that stays in view. Matrix questions count each row toward progress and mark missing rows softly rather than harshly, scale questions show what each value means, and matrix and scale layouts fit far better on phones. If validation fails, the page scrolls straight to the first flagged question, and Other now sits ahead of None of the above with its specify field revealed only when needed.

Surveys • show and hide questions by earlier answers

Individual questions can now carry their own display conditions, appearing only when an earlier answer matches what you specify. Answer options can be conditional too, so a follow-up list shows only the choices that make sense, and picking None of the above locks the remaining options. Conditions are chosen from checkboxes with readable labels rather than raw keys, and hidden questions are excluded from the progress count so respondents are never shown a total they cannot reach.

Surveys • survey functions and automatic company samples

Surveys can now run small built-in functions as part of the questionnaire. The first of them creates a company sample for each respondent, drawing the companies that respondent is asked about, including a configurable number of additional companies from the wider pool. Functions are part of the published definition and are frozen into each version, so a survey already in the field keeps behaving exactly as it did when it was published.

UI • sharper admin lists, builder and detail pages

Another round of admin refinements makes everyday work smoother. List screens gain a clear Details action on every row and hide secondary columns on phones so tables fit without sideways scrolling. Company detail now separates its information and its analytics users into Details and Users tabs, and back navigation moves up beside the section tabs as a proper button on every detail page. In the survey builder the per-question controls are grouped tidily on one line, columns line up across pages, and removing a question now asks for confirmation first so nothing is lost by accident. The distribution view adds an Open URL button next to Copy URL, and survey codes and library identifiers now read as normal text rather than monospaced code.

Surveys • company-specific links and external-panel distribution

Distributing a survey is now far more flexible. Each edition can generate company-specific invitation links that tie every response back to the right company automatically, alongside the open public link and a separate testing link. SRVY also supports external research panels: a provider-neutral panel card lets you activate a panel, set a completed-response quota, and send respondents on to a quota-full page once the target is reached, with a clean handoff to and from panel providers such as Norstat. Every link now records where a response came from, so provenance stays intact across public, company and panel routes. The Distribution tab gathers all of these in one place with one-click copy and open actions.

Surveys • a refreshed experience for respondents

The survey pages respondents see have been redesigned for clarity and mobile comfort. Each survey can show its own front page with an editable heading and introduction and an optional cover image, giving invitations a branded, finished feel. Choice questions now render one option per row for easier reading and tapping on phones, and the overall layout has been refreshed to match the rest of SRVY.

Companies • reusable company membership and respondent suggestions

Companies are now a reusable foundation shared across your surveys rather than being re-entered each time. The survey company list shows membership at a glance, the company picker searches by name and known aliases, and each participation can carry its own settings including a per-survey response cap. When a respondent does not find their employer, they can suggest it during the survey, and those suggestions arrive in an approval queue where you confirm or dismiss each one. Approved and resolved companies, including answers originally given as Other, are attributed to the correct company so your analytics stay clean. A reusable deep-dive selector lets you carry the same follow-up company set across editions.

Surveys • multi-page surveys with conditional flow

The survey builder now treats pages as first-class structure, so you can organise questions across multiple pages and drag pages and questions into any order. Conditional flow lets you act on an answer, for example skipping ahead based on what a respondent chooses, with the rules frozen into each published version so live surveys stay stable. Individual questions gained their own settings too, including whether an answer is required, a minimum number of selections, and built-in None and Other options.

Surveys • a central question library

SRVY now has a question library that acts as the single source of truth for every survey question. Each question lives once with a stable identity and a category, and carries one or more versions that move through a draft and publish lifecycle, so wording and answer scales can evolve without disturbing surveys already in the field. Choice questions keep their own reusable option sets, edited in a label-first inline editor, and questions can be grouped into reusable collections that drop straight into a survey. The library ships with ready-made reference content, and questions can be archived when they are retired. From any survey you can browse the library and add questions or whole collections in a few clicks.

UI • denser, better-fitting mobile layouts

The admin and analytics portals are more comfortable on small screens. Typography is around ten percent denser for closer parity with the wider product family, navigation drawer items are slightly smaller, and the public landing page now fits its hero and footer within a single mobile viewport.

Companies • search and filter the company list

The company overview gained a search box and a status filter so you can find companies quickly, and the CSV export now respects whatever filter is active. The screen also received clearer save feedback along with accessibility and mobile refinements.

UI • a calmer admin workspace on every screen

Several refinements make the admin portal easier to use. On phones the workspace now sits under a single slim app bar instead of two stacked bars, giving content more room. Page actions are gathered into one tidy group in the header, tables use lighter row separators for a clearer hierarchy, and open dialogs no longer close if you click just outside them, so a stray click can no longer lose your work. A dialog now closes only through its Cancel or close button, the Escape key, or by completing the action.

Surveys • a workspace for each survey and its editions

Survey administration has been rebuilt around how you actually work. Surveys is now the single starting point: it opens onto each survey line and its yearly editions, and every edition has its own workspace with tabbed sections for Overview, Questions, Distribution, Responses, Analytics and Settings. Participating companies now sit on their own tab with a type-to-search box for adding them, and removing a company stays reversible and keeps its history. The Overview shows ready-to-share links, a public link and a separate testing link that opens the survey on the preview site, each with a one-click copy button.

Companies • export the company list to CSV

You can now download the full company overview as a CSV file, including each company's display name, legal name, organisation number and industry code. The export format is configurable in Settings, with a European default (semicolon separator, comma decimal) and a United States option (comma separator, dot decimal). The file is written as UTF-8 so accented company names open correctly in Excel and other spreadsheets.

Companies • keep Norwegian companies in step with Brreg

SRVY can now keep your Norwegian companies aligned with the official company register (Brønnøysundregistrene). A new Brreg tab under Companies runs a sync that fills in each company's legal name, organisation number, industry code and registry status, and refreshes them automatically every week. Proposed changes are collected in a review queue where you apply or dismiss each one, and a company name you have edited yourself is never overwritten. When a company is dissolved SRVY flags it for review and lets you replace it with the succeeding organisation in place, so every survey, response and report stays attached to the same company. Each company also gains a Registry data card and a Sync Brreg action on its detail page, showing when it was last checked and last synced.

Account access • stay signed in

The sign in page now offers a keep me signed in option on both the admin and analytics portals. Left unticked, your session behaves as before and ends after a period of inactivity. Ticked, SRVY keeps you signed in on that device for up to 30 days, so you do not have to sign in again on every visit.

Privacy • cookie consent and privacy-first analytics

Every SRVY page now shows a cookie consent choice, and analytics stay off until you accept. SRVY uses privacy-first analytics with consent denied by default, so no analytics storage is set unless you opt in, and advertising storage is never used. The choice applies consistently across the public site, the sign in pages and the app.

Localization • use SRVY in your language

SRVY is now available in English, Norwegian, Swedish and Danish. A language switcher is available on every page, the public site carries the chosen language in its web address so a page can be linked and shared in that language, and country web addresses open in the matching language automatically. The language you pick is carried through sign in and across the analytics and admin portals, and is remembered for your next visit.

Account access • set and recover your password

You can now manage your own account credentials without an administrator handling them. New users activate their account by following an invitation link and choosing a password, and anyone who forgets their password can request a reset link from the sign in page. The links are single use and time limited, and for security the sign in page gives the same response whether or not an address has an account.

Users • invite administrators and support staff

The admin portal now has a Users area that lists platform users and invites new ones. Inviting a user does not set a password on their behalf. Instead it sends an invitation email, and the invitee activates their account by choosing their own password. Pending invitations are listed for visibility and can be resent or revoked at any time.

UI • consistent workspace density

Spacing and table styling across the admin and analytics portals have been normalized so list pages, detail pages and their tables share the same padding and rhythm. This removes small inconsistencies between areas and makes the portals read more consistently on phones, tablets and desktops. There is no change to any functionality.

Surveys • define surveys and company participation

A new Surveys area is where surveys are defined and connected to the companies that take part. A survey moves through draft, published and closed, and from its page you can attach the companies that participate. Attaching a company both records it as a participant and grants it access to that survey. Removing a company is reversible and keeps the history, so re-adding it later restores the original link.

Programs • the durable survey lines

Programs are the long lived product lines that yearly survey editions belong to, such as Insight, Management and Company Aspects. The new Programs area lets an administrator create, edit and archive these lines, and the platform ships with the three built in programs already set up. A program keeps its identity from year to year, so editions and trends can be grouped under it over time.

Companies • manage companies and their users

The admin portal now has a Companies area for creating and editing the companies you run surveys for. A company is added or edited in a quick modal without leaving the list, and each company keeps a status so it can be deactivated rather than deleted. From a company you can also manage its analytics users, who are added by invitation and set their own password from an emailed link.